Cruises Halong Sapphire Cruises (formerly Halong & Lan Ha Bay Sapphire Cruise) 

Activities
Fishing

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Beachfront, Private beach area

Transportation
Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Luggage storage, Private check-in/check-out

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Karaoke

Shops
Mini-market on site

Miscellaneous
Air conditioning, Family rooms, Heating, Non-smoking rooms, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cleaning products, Clothes rack, Desk, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Fan, Free toiletries, Hairdryer, Heating, Hypoallergenic, Interconnected room(s) available, Minibar, Outdoor furniture, Private entrance, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Check-In
From 12:00:00 hours

Check-Out
Untill 09:30:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
{ "en-gb": "Please note that embarkation is at 12:30 from Tuan Chau Port at counter 26.\n\n===\nPlease note that checkout time is at 09:00, however the boat will only arrive at the harbour between 12:00 to 12:30.\n\nRegistration of all guests with the cruise is required at least 24 hours in advance. Registration is valid with the provision of:\n1. Full name(s) male or female.\n2. Date of birth(s)\n3. Nationality(ies)\n4. Passport number(s)\n5. Expiry date(s) of Visa for Vietnam\n6. Mobile phone number(s) (if any)\n\nA valid passport is required upon check-in on board.\n\nAll children are welcome. Child rates below:\n- Children under 5 years sleep free of charge when using existing beds.\n- Children between the ages of 5 to 9 years are charged 75% of the rate of an adult when using existing beds.\n- Older children are charged as adults when using existing beds.\n\nAll rates include:\n- Welcome drink\n- Accommodation on board\n- All meals on board- breakfast, lunch and dinner\n- Insurance on boat\n- English-speaking guide\n\nPlease note that special requests such as dietary restrictions are required to be submitted at least 2 days in advance.\n\nCruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.\n\nPlease note WiFi on the cruise is not strong and stable.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.\nPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.\nPayment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.\n" }